Our tech support team VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.
In the previous Mom’s calling Q&A series, we have discussed: Patton 4114 FXS extension: Where do I set up a PIN paging code? Today, we have more new real questions and answers from VoIP users just like you.
Q: This is the first time I have a log-in issue with UCM6204. I used username and password as “admin” but can’t log in. I even tried factory default button but the same issue. What is the default password for the UCM6204?
A: The newer Grandstream UCM versions now have the admin password as a sticker on the bottom of the device. This should work.
Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at 866-582-8591.
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View Comments
please i changed the admin password for grandstream ucm6208 access and unfortunately i forgot about it
Hello:
Unfortunately, there is no way around nor to recover the password once it's changed. If there is not a white sticker on the bottom of the device showing the password, then you will need to factory reset the device and start from scratch. If you have more questions you can submit a technical ticket here:https://voipsupply.zendesk.com/hc/en-us/requests/new
Thank you,
Evy
Hi,
I have lost the password of grandstream ucm 6204.
It is showing login banned.
What is the solution.
Hi Arun:
Unfortunately, there is no way to recover the password once it’s changed or lost. You could try to factory reset the device and start from scratch. If you have more questions you can submit a technical ticket here:https://voipsupply.zendesk.com/hc/en-us/requests/new
Thank you,
Evy
How can i do a factory reset?
Hi Marcelo,
Thanks for reaching out. I have submitted a ticket for you. Our technical team will get back to you as soon as possible.
Thank you,
Can't login to Grandstream UCM6204 after upgrad
Hi Adarsh, did you purchase your UCM6204 from VoIP Supply? If you did you can reach back out to us and we can offer you support.