Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.
In previous Mom’s calling Q&A series, we have discussed: UCM 6102: How Do I Keep all the Call Recordings?. Today, we have more new real questions and answers from VoIP users just like you.
Q: We currently use softphones but collectors must share headsets when verifying a payment. Is there a splitter or application you recommend that allows multiple agents to connect to the same softphone? we currently use Plantronics headphones with USB port. Do you have any possible solutions?
I would suggest purchasing the Jabra LINK 265.
Q: Does the connection work with only certain types of headsets? Will they work with USB? We also have some old Plantronics headsets with regular phone jacks if that works? Please advise. Thanks.
A: It is compatible with other headsets that have QD ends.
Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591.
In our gadget-loving, planet-hugging era, businesses are on the hunt for solutions that boost productivity…
https://youtu.be/d167qfC_qCk?si=DVchHuXW_UT5dD8l Your October VoIP News Update is here! Tune in to get all the latest…
Paging Dr. Smith, Clean Up Aisle 2, Johnny Report to the Office, Lost Car Key…
https://youtu.be/G8fuKPL8fSs?si=MIOeKuJM8S09K8px The time has come to make a switch from NEC, but we understand that…
S33 DECT Handset: Offers exceptional voice clarity and reliable connectivity for uninterrupted conversations. With durable…
I don’t know about you but when I heard the word encryption, I would think…