Recently, Plantronics introduced the new MDA400 QD Series with advanced call management functionality.
With the advanced audio processors, the Plantronics compatible headsets, and the Plantronics Manager Pro, you are able to manage your call center with analytics and insights right from desk phones and softphones.
Designed for contact center managers, the MDA400 Series highlights its flexible compatibility which allows you to connect with all major desk phones, softphones, and headsets. The MDA400 Series is also ideal for CSR agent training when used with a Y-cable, as well as a great tool for gathering data insights when used with Plantronics Manager Pro.
Key Features:
This is Plantronics first advanced audio processors to support analytics which is so important to get useful insights and improve your customer experience. The MDA400 QD Series is expected to be available for purchase soon. Stay tuned!
https://youtu.be/JAvTUKqaquU?si=87UQ8WBKszoZIaBC Who's ready for their monthly dose of VoIP News? This month, we'll be covering…
When selecting an outdoor emergency device, how do you know which features to consider that…
https://www.youtube.com/watch?v=bDTEup-BRhw Our latest episode of SIP Chats is out now! In this episode, we're excited…
Welcome to another helpful blog by VoIP Supply where we address common topics about popular…
It is essential to have an efficient and cost-effective communication system. 3CX is a unified…
https://www.youtube.com/watch?v=XWCNjJ3xfIw Introducing the Grandstream GWN7603! This new addition to the GWN Series of WiFi access…