Categories: VoIP News

Citel Acquired by Tortel USA, LLC

Just had a surprise visit from the folks at Tortel USA, LLC, whom have a local office in the Buffalo, NY area. I was surprised to learn that they have recently acquired Citel.

If you are not familiar with Citel, they make some unique products that allow businesses with hefty investments in legacy telecommunications gear from Nortel, Avaya and other tier1 vendors to gain the benefits of IP communications without scrapping their digital handsets. Citel’s Portico TVA products facilitate the redeployment of existing digital handsets from 85% of manufacturers, Nortel, NEC and Avaya included. No need to throw the baby out with the bathwater any longer, and your existing phones can enjoy a second life in service to a new IP PBX core or IP centrex hosted service such as Broadsoft.

The cost savings incurred by not having to purchase new IP phones when migrating to an IP PBX are huge. In my experience, handsets can often represent the majority portion of the overall expenditure when implementing VoIP.

Another benefit here is not having to retrain all of your employees on the functions of a new IP handset. They gain the UC benefits of a new IP communications platform, but the overall user experience is much more seamless and certainly less traumatic for users.

Tortel has deep roots in the traditional Nortel pbx channel, and this acquisition makes a ton of sense from a standpoint of being able to “hit the ground running”. I spoke with them at length, and came away with a sense that Citel was in the great hands, and likely has a bright future.

Garrett Smith

Garrett is the former VoIP Supply CMO.

Share
Published by
Garrett Smith

Recent Posts

Did You Know? VoIP Products Are Leading the Charge in Green Tech with Energy Efficiency?

In our gadget-loving, planet-hugging era, businesses are on the hunt for solutions that boost productivity…

4 days ago

Watch Now: 2024 October VoIP News Update

https://youtu.be/d167qfC_qCk?si=DVchHuXW_UT5dD8l Your October VoIP News Update is here! Tune in to get all the latest…

1 week ago

How To: How to Secure Your IP Paging System

Paging Dr. Smith, Clean Up Aisle 2, Johnny Report to the Office, Lost Car Key…

2 weeks ago

Shift from NEC to Sangoma: Powerful On-Prem Solutions for Business Webinar | October 2024

https://youtu.be/G8fuKPL8fSs?si=MIOeKuJM8S09K8px The time has come to make a switch from NEC, but we understand that…

2 weeks ago

October Hardware Roundup

S33 DECT Handset: Offers exceptional voice clarity and reliable connectivity for uninterrupted conversations. With durable…

2 weeks ago

Q&A: What Role Does Encryption Play in Protecting VoIP Communication?Q&A: 

I don’t know about you but when I heard the word encryption, I would think…

2 weeks ago