Category Archives: Basic VoIP How-To’s

6 Useful VoIP Features for Small to Medium Businesses

December 30, 2020

Have you been following our Did You Know series? We share interesting VoIP features that tend to be omitted by our customers and partners on ... READ MORE

How to Set Up DDS Programmable Keys on Fanvil’s X7 IP Phones

December 8, 2020

Fanvil’s IP Phones are known for their flexibility. Most new Fanvil phones come with flexible DDS programmable keys that enable users to customize their phones ... READ MORE

How to Lock and Unlock The Fanvil Phone Keyboard

November 11, 2020

Locking your Fanvil IP phone keyboard can be handy when you want to avoid hitting the wrong keys during an important call. Today we will ... READ MORE

How to Configure The Multi-Function Button on Grandstream’s WP820 WiFi Phone

August 19, 2020

Grandstream’s WP820 is a powerful WiFi phone that comes with flexible features. The WP820’s Push-to-talk button is a multi-function button that can be configured to ... READ MORE

How to Connect a USB Headset to a PC

May 6, 2020

Connecting a USB headset to your computer sounds easy enough, but for those who are not familiar with the different computer ports and headset parts/cords, ... READ MORE

Connecting AudioCodes’ SBC to Microsoft Teams Direct Routing

Did you know? As your phone system is running more sessions (more licenses), a PowerShell script can be configured to mass deploy through the instances ... READ MORE

How do I update the firmware on my Plantronics Voyager headset?

April 29, 2020

Recently, our team has been getting many VoIP headset questions regarding firmware updates, the noise-cancelling features, and more other audio issues. Today we are going ... READ MORE

How do I troubleshoot Poly headset audio issues on my computer?

April 14, 2020

Nothing is worse than having audio issues during an important call, meeting, or class online. If you are having trouble receiving audio on your computer, ... READ MORE

How do I connect my headset to a PC?

April 8, 2020

https://www.youtube.com/watch?v=9icneTP9NVA To use your headset on your PC, first, you need to set your headset as the default audio device on your computer.  Normally, when you plug ... READ MORE

What is SIP and what is it used for?

February 26, 2020

IP….I’ve heard of that before. That’s right! Most of you must have heard of IP. IP stands for Internet Protocol. It’s a method of transporting ... READ MORE