Build your Business Phone System with the VoIP Solution Specialists
The CloudSpan Marketplace by VoIP Supply is here to provide you with a single place to shop various cloud service offerings, in order to help you find the perfect match for your business’s size and needs.
We have trained our VoIP Solution Specialists inside and out about everything there is to offer for your business phone system.
We understand the process can be difficult and frustrating at points. We wanted to give you an idea of what the process will look like for you when you work with us.
Step One:
Access the CloudSpan Marketplace
You’re shopping for your VoIP Service Solution and come upon the CloudSpan Marketplace by VoIP Supply. You can either fill out the form on the page to be contacted by a Solutions Specialist or you can call directly in at 1.800.398.VoIP.
Step Two:
Consultation
Our VoIP Solutions Specialist will offer you a consultation about your home or business. Some of the typical questions are:
- How many employees do you have in your office?
- Would you consider your business to have a heavy call volume? Maybe we can take a look at one of your old phone bills to get an idea.
- What type of call features are must-haves for you?
- Do you have the staff on hand to maintain a phone system?
It’s very okay to not have all the answers that is what we are here for. We have trained our Solutions Specialists to be able to handle all inquiries.
Step Three:
Choose the type of service
We will help you decide between a Hosted VoIP Service or an On-Site Phone System. We take you through different questions about your business and staff that will help us to determine which service is best for you.
Step Four:
Select the best fitting plan
Once we have the proper service now it is time to choose the right plan for you. We want to make sure that you are not overpaying for features that you don’t need or would never use.
We also employ a money back guarantee at the CloudSpan Marketplace. If the plan that we decide on doesn’t fit you we will refund you fully and get you set up with the proper plan.
A brief overview of the CloudSpan Marketplace
Step Five:
We also have the VoIP hardware you need
We understand your time is valuable and you may not have the time to go research someone else to work with. We can offer you all the hardware you may need; VoIP Phones, VoIP Headsets, etc.. Depending on the service you choose we will get you set up with the appropriate affordable hardware for your office situation.
Step Six:
Switching from the old to the new phone system
We have chosen your service, set up the appropriate monthly plan, selected the necessary hardware and now it is time for the switch over. This can be painful, but that is why we are here. We will be with you every step of the way to make sure phone numbers are switch properly and all your services and plans are in place when you’re ready to flip the switch.
Step Seven:
We aren’t going anywhere
After the installation of your new phone system we understand issues pop up and questions arise. We are still here for you. Your VoIP Solutions Specialist is always just one phone call away to help you with any needs you may have.