Instead of writing a blog post going in that direction I would prefer to illustrate a major benefit of Grandstream IP phones that I have experienced recently first hand.
Recently, I worked on an opportunity with one of my customers for a small sized insurance call center. They were making a full migration from analog to VoIP. They had a need for 36 basic phones for the call center team, 2 phones that could support sidecars for the receptionists, and 3 higher end executive style phones with enhanced features.
The budget was slim and the time line was urgent. The end user originally received a quote from another integrator that had Polycom phones on the project scope. I replaced the Polycom phone with comparable Grandstream phone based upon the end users’ communication needs.
We had already had the end user go through our Service Provider Lead Program and they locked in an agreement with one of our Service Provider Partners. We worked with our strategic partner to determine if they supported and tested Grand stream products for compatibility with the VoIP service.
This example highlights the reliability and cost savings the Grandstream product provides vs. other Manufacturers. For those customers that limited budgets and challenging system needs, Grandstream delivers just that.
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