Categories: Small Business VoIP

5 Conference Call Blunders You Can Prevent Now

As we all know, conference calls allow us to have meetings remotely, reducing traveling time/costs and increasing work efficiency.

However, what many people may not be aware of is that there are some conference meeting blunders that may hinder us from enjoying the benefits, or even worse, cause negative effects!

Today, we’d like to share some tips to help you prevent 5 common conference call blunders.

1. Select an Ideal Conferencing Solution

Selecting the right conferencing phone is the first step to conducting a successful conference call. Depending on the number of participants and meeting room size, you should prepare a suitable conference phone that can provide high sound/video quality during the meeting.

Avoid using smartphone or tablet as your conference phone because they usually don’t support HD quality and are not purpose-built for conference calls.

2. Make Your Conference Calls More Efficient

If you are the organizer, be sure to send out a meeting reminder before the scheduled meeting time. Some conference phones are equipped with event reminder function which automatically sends out a reminder according to the time you set or dials to invite the attendees to a call directly.

You can also utilize some unique functions that come with your conference phone to make your meeting more efficient. For example, some solutions are interoperable with multiple apps/platforms, allowing the participants to join the call from different channels, saving the time and energy you spend on training and waiting for your attendees.

3. Interact With Your Attendees

Without real personal interaction, a conference call can be easily strayed from agenda or getting too long and dreary. To add some flavor in it, try to take advantage of the conferencing features such as screen sharing, file sharing, presentation slides or short video to get everyone focused and be more interactive.

4. Record Important Conference Calls

Recording functions come in handy when you conduct an important conference call. You are able to recap and keep everyone stay in the loop with crucial business updates. It’s also good for future reference when needed.

5. Mute Your Microphone

Keep in mind that this is a group meeting and everyone should have the chance to speak. If you want to discuss with someone quietly during the meeting, remember to mute your microphone.

It’s easy to accidentally talk over others when you can’t see their gestures and guess when they’d like to speak. What you can do is to pause a little while between the conversations and give others the chance to step in and talk.

Conference call blunders can be readily avoided with a good conferencing solution and manners. These small improvements can surely make a difference in  your business.

If you have any questions or thoughts, please leave a comment below.

Ying-Hui Chen

Ying-Hui ( Evy), has been working at VoIP Supply since November 2015. She is currently working in the Marketing Department helping with market research, SEO analysis/ tracking, email marketing and blogs. Connect with her on LinkedIn.

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Ying-Hui Chen

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