VoIP Phones

3CX V18 Updates: Microsoft Teams Integration, Webmeeting Upgrade and More!

Have you checked out 3CX version 18? Don’t miss out on the exciting new features that come with this newest version! In this month’s webinar with 3CX and Snom, we’ve covered the new improvements of 3CX V18 and highlighted some of Snom’s best products this year. Here’s a recap:

Download 3CX presentation slides here

Download Snom presentation slides here 

Out of all the new features 3CX V18 has to offer, there are two key updates you must know about:

#1 Microsoft Teams Integration

The 3CX Teams Integration allows Microsoft Teams users to be called by any 3CX user or external party. It also allows them to make outbound calls via 3CX SIP trunks. 

More highlights include:

  • Teams charges up to $53 per user, per month for their telephony
  • Uses Direct Routing (SBC Trunking) 
  • Better than connecting directly via a SBC

As the number of Microsoft Teams users grows, this new integration has become a big opportunity for 3CX partners! You should leverage:

  • Microsoft’s existing customer base 
  • Free downloaders can trial 3CX Teams Integration (4SC) 
    • More of the hottest leads! 
  • Available in the Enterprise Edition 

#2 Big Upgrade to Webmeeting

3CX’s video conferencing solution, Webmeeting, got a major upgrade! It now manages low bandwidth situations better and comes with more and better Microcontroller Units (MCUs).

Webmeeting is much more reliable now with a completely new interface and new Android and iOS apps. The portal runs on 3CX, and is no longer in the cloud. This will ensure:

  • More data privacy 
  • Easier dial in 
  • Easier to remember URLs

Check out the V18 Video Conferencing Roadmap: 

  • Possibility to configure your own MCU 
  • New codec AV1 
  • BYO MCUs for Video Conferencing 
  • Recurring meetings 
  • Auto-Update of ext status 
  • Group-based meeting rooms

More New Updates of 3CX V18

Better Codec Management

  • Better default codecs for Apps and Webclient 
  • On Wifi, Apps use G711 
  • On Mobile Data Network, Apps use G729 
  • Also: Ability to set system wide default codec for apps

Voice Engine Improvements

  • Latest SIP library for compatibility & security 
  • Easy to configure SRTP 
  • IPv6 support for Apps and Console

Security

  • We are on latest Debian Linux 10 
  • Latest libraries and technologies 
  • Latest Nginx, OpenSSL support 
  • Out of the box, easy config SRTP support 
  • Latest Ciphers for TLS 
  • A+ security status (SSL Labs) & Immunilabs A status

You think that’s all we have for you? Not quite yet…. There are more updates coming soon including:

  • Chat rating 
  • Email chat transcript 
  • Source URL of website chat 
  • More reports 
  • Better CRM integration for Chat 
  • Chat “IVR” 
  • Yealink Headset Support

Visit our website to learn more about the 3CX products! 

Snom’s Latest Offerings & Rebates

Don’t forget to also check out Snom’s latest products and the new trade-in rebate program:

  • Valid on purchases or lease agreements from July 15, 2020 through July, 2022 
  • Minimum of 5 phones and maximum of 200 phones 
  • Valid on qualifying Snom, VTech or competitor phones

See rebate details here:

Ying-Hui Chen

Ying-Hui ( Evy), has been working at VoIP Supply since November 2015. She is currently working in the Marketing Department helping with market research, SEO analysis/ tracking, email marketing and blogs. Connect with her on LinkedIn.

Share
Published by
Ying-Hui Chen

Recent Posts

Watch Now: 2024 December VoIP News Update

https://youtu.be/vV0BDOCGiKs?si=jFrelg8-ddbcLhTC In the December VoIP News Update, two exciting developments in the VoIP space were…

3 days ago

Fanvil H5 Hotel Phone Product Feature & How to SIP Register to 3CX | VoIP Supply

https://youtu.be/UHKuBq0Pvuk?si=zS3KlwIkJz2-6vaq At VoIP Supply, we’re always excited to explore new solutions for businesses and industries,…

3 weeks ago

Fanvil X4U IP Phone Product Feature Video & Technical Tutorial

https://youtu.be/Wun3AMh_T08?si=fG3-TgyzrGT2gNIc In our latest video, we dive deep into the Fanvil X4U IP phone. Whether…

4 weeks ago

How to Prepare Your VoIP Systems for 2025

Remember Back to the Future II? I loved that movie because they traveled into the…

1 month ago

SIP Chats: Sharath Abraham of Jabra – Panacast 50, BYOD Solutions, and More!

https://youtu.be/qsNO-fZdY3U?si=1A2biOpTwvHG-wiB In the latest episode of SIP Chats, host Brian Hyrek sits down with Sharath…

1 month ago

Watch Now: 2024 November VoIP News Update

https://youtu.be/a--L6ZF9iAw VoIP Supply’s November VoIP News Update: Exciting New Tools, Upcoming Releases, and Giving Back…

1 month ago