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VoIP Supply Jobs
Thank you for your interest in working at VoIP Supply, the largest and fastest growing VOIP hardware VAR in North America.
With the tremendous growth in the VoIP industry and more specifically at VoIP Supply, opportunities for employment and job advancement are available in all departments.
Our business model and the market we serve is a fast paced and ever changing environment.
Ideal candidates are those who have had experience in this type of workplace and exhibit the skill set, ability and personal drive required to succeed.
Those individuals will be presented with many options for career advancement and financial gain.
We are always looking for highly motivated people who posses the ambition and determination to succeed, those who take the initiative to learn and grow their knowledge and skills,as well as the desire to outperform their peers and the business competition.
We are currently recruiting and assessing individuals for the following positions:
| Customer Service |
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| Title: Customer Service Representative |
Posted Date: 2008-06-03 |
Wages: Depend on Experience |
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Responsible for answering incoming customer inquiries and processing their needs through our internal systems. Representative will ensure customer satisfaction through outbound call activities. Must possess strong communication and phone skills. Will also assist with processing returned orders.Requires basic computer proficiency with MS Office suite and 1 yr customer service experience in a call center environment is preferred
Opportunity also exists for bi-lingual Customer Service rep. Spanish fluency required.
Hours are 9-6, Mon-Fri
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| Technical Support |
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| Title: Sales Engineer |
Posted Date: 2008-06-05 |
Wages: $ DOE |
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We are looking for an experienced technical mind with previous Voice over IP experience for technical trainings and support for our customers and sales staff. Our VoIP sales engineers are tasked with a wide variety of technical duties, from pre-sales support, to post sales technical service.
Responsibilities:
Fully understand our product line and be able to assist our internal sales staff with technical questions.
Work with customers on a pre-sales basis to provide solutions that work for their needs
Provide post-sales support for our customers through a ticketing system, and maintain accurate knowledge base data
Learn new technologies, and earn certifications through self-managed research, and vendor trainings
Develop and deliver effective technical trainings to sales staff
Qualifications:
Solid understanding of Data Networking protocols (SMTP, SNMP, HTTP/S, DNS, DHCP, POP3, TFTP,FTP, SFTP)
Moderate to advanced understanding of the Linux and Windows operating systems
Ability, drive, and willingness to learn new technologies
Ability to effectively deliver training material to others
Excellent problem solving abilities and be able to apply this ability in a multitasking environment
2 years experience in a technical support or sales engineeering role
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| Title: Technical Support Representaive |
Posted Date: 2008-06-05 |
Wages: $ depending on experience |
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Responsibilities:
• Answering technical questions about most products on our website www.voipsupply.com through an in-house ticketing system
• Maintaining good content in our ticketing system so as to ensure our knowledgebase is accurate
• Product testing
• Technical articles on tested products (blogging)
• Handling pre-sales calls from our sales team
• Going to vendor trainings when necessary
• Providing technical sales trainings for our sales team
• Training new and existing technical support representatives
High school + 1-3 years experience in Tech Support,help desk or call center environments
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| Sales |
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| Title: Entry Level Sales Representative |
Posted Date: 2008-02-14 |
Wages: $20,000 -$28,000 DOE |
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We are looking for aggressive, hungry, self-motivated individuals who would like to begin a successful career in technology sales. You supply the attitude and effort and we’ll supply the environment that allows you to achieve.
Responsibilities:
- Sell VoIP products and services to Voipsupply.com customers.
- Answer incoming calls and advise customers on product options.
- Confirm product availability and pricing and enter orders into our system.
- Upsell products, add-on products and provide world-class customer support to all customers.
Requirements:
- High school diploma, BS a plus, but not required
- Motivation and drive to succeed
- Must have strong communication and phone skills
- Must have the ability to learn & utilize internal systems and develop product knowledge
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| Title: Senior level Sales representatives |
Posted Date: 2008-06-05 |
Wages: base + Commission DOE |
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Effectively manage & grow up to 50 accounts within assigned territory.
Develop new accounts by initiating and nurturing profitable relationships.
Meet monthly & quarterly revenue requirements
Build & maintain sales pipeline and forecast for opportunities
Conduct major account business planning and development.
May build and manage focussed sales team to exceed goals
BA/BS preferred, not required; 5-7 yrs sales experience with technical product . This is an inside sales position.
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| Marketing |
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| Title: Online Marketing Specialist |
Posted Date: 2008-06-03 |
Wages: DOE |
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Provide expertise and consultation to the Director of Business Development/Marketing while overseeing the daily management of a wide variety of online initiatives. This position requires a proactive individual, with a strong sense of accountability and a day-to-day focus on bottom-line results. This role requires strong written and verbal communication skills and a creative mind.
Responsibilities:
- Manage search engine advertising campaigns to improve revenues while maximizing pay-per-click (PPC) costs.
- Manage comparison shopping engine program to improve revenues while minimizing PPC costs.
- Manage product data feeds to affiliates and channel partners to optimize profits.
- Identify online marketing and customer acquisition opportunities.
- Manage all aspects of affiliate program, including managing relationships, providing incentives to increase revenue, recruiting new affiliates and retaining current affiliates.
Requirements:
- Minimum 2-3 years of broad-based Marketing experience. BS/BA degree in Marketing a plus, but not required.
- Minimum 1-2 years of experience managing online marketing activities including; search engine advertising, consumer shopping engine campaigns, and or affiliate marketing programs .
- Knowledge and experience with search engine optimization a plus.
- Strong written and verbal communication skills.
- Creative mind and ability to "think-outside-the-box".
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