How To: Manage Multiple VoIP Lines on a Single Device

August 29, 2024 by jstewart
How To: Manage Multiple VoIP Lines on a Single Device

Managing multiple VoIP lines on a single device can significantly enhance your productivity and streamline your communication efforts, whether you’re in a busy office or a small business. But, how do you efficiently handle several lines at once without missing an important call? Here’s a simple guide to help you manage multiple VoIP lines seamlessly.

First, ensure your VoIP phone is configured to support multiple lines. Most modern IP phones, such as those from Cisco, Yealink, HP/Poly, and more, offer multi-line capabilities that allow you to register multiple SIP accounts. Once set up, each line can be dedicated to different tasks or departments—such as sales, customer support, or personal use—helping you stay organized.

Next, familiarize yourself with the phone’s line management features. Many VoIP phones include programmable buttons, allowing you to easily switch between active calls. You can set up specific buttons to correspond with each line, so you know exactly which one is ringing. Additionally, using features like call waiting, call hold, and transfer functions ensures that you can handle multiple calls at once without dropping anyone.

Lastly, remember to utilize the call management tools available through your VoIP provider. Many providers offer advanced call routing, auto-attendant, and voicemail settings that work in conjunction with your device. These tools will help you direct calls to the appropriate lines and even manage overflow during peak call times, ensuring that you never miss an important communication.

If you are interested in learning more and taking an in-depth look at managing multiple VoIP lines here are some resources:

Beginner’s Guide to Multi-Line Phone Systems

Multi-Line Phone Systems for Businesses

Multi-Line Phone Systems – User’s Guide

Multi-Line Phone Systems: How Do They Work? What Do They Cost?

Sangoma Switchvox On-Premises: Alive & Well

By taking advantage of these tips and features, managing multiple VoIP lines on a single device can be simple. If you have any questions or comments, leave them below, chat with one of our VoIP Experts at www.voipsupply.com, or call us at 1-800-398-8647. 

Q&A: SIP, VoIP, and IP: Are They the Same Thing?

August 28, 2024 by jstewart
Q&A: SIP, VoIP, and IP: Are They the Same Thing?

Q&A: SIP, VoIP, and IP: Are They the Same Thing?

When it comes to modern communication technology, the terms SIP, VoIP, and IP are often used interchangeably. However, they represent different components of the broader digital communication world. In this blog, we’ll explore what each term means and how they differ.

What is IP?

IP (Internet Protocol) is the foundation of digital communication. It’s the protocol that enables devices to send and receive data across networks, whether it’s browsing the web, sending emails, or making calls. IP addresses act like digital “home addresses,” ensuring that the information you send reaches the right destination. IP itself doesn’t define how the data is used or what kind of data is transmitted—it simply facilitates the data’s journey.

What is VoIP?

VoIP (Voice over Internet Protocol) is a technology that uses IP to transmit voice communications over the internet instead of traditional telephone lines. With VoIP, your voice is converted into digital data and sent over the internet, making it possible to make phone calls from computers, smartphones, or dedicated VoIP phones. VoIP systems are more flexible, scalable, and often more cost-effective than traditional landlines, which is why they have become popular for both businesses and individuals.

What is SIP?

SIP (Session Initiation Protocol) is a specific protocol used within VoIP systems. It is responsible for setting up, managing, and ending communication sessions. These sessions could be voice calls, video calls, or instant messaging. SIP is essentially the “signaling” part of a VoIP system—like a virtual handshake—ensuring that the call or communication is properly established and maintained. While VoIP refers to the technology of voice transmission over the internet, SIP is one of the most widely used protocols to make that happen.

Are SIP, VoIP, and IP the Same Thing?

No, they are not the same, but they work together. IP is the broad protocol that enables all forms of internet communication, including voice. VoIP is the technology that allows voice calls to travel over IP networks, and SIP is one of the protocols used to establish and manage those VoIP calls. Think of IP as the highway, VoIP as the vehicle, and SIP as the navigation system helping the vehicle reach its destination.

While these terms are often confused, each plays a unique role in the digital communication ecosystem. IP provides the infrastructure, VoIP enables voice communication over that infrastructure, and SIP facilitates the connections. Understanding these distinctions can help businesses and individuals make more informed decisions when choosing communication systems for their needs.

If you have any questions or comments you can leave them below, chat with one of our VoIP Experts at www.voipsupply.com, or call us at 1-800-398-8647. 

Did You Know: Video Conferencing Solutions for Every Type of Worker: Remote, Hybrid, or Office

August 27, 2024 by jstewart
Video Conferencing Solutions for Every Type of Worker: Remote, Hybrid, or Office

It’s hard to imagine work life right now without video meetings. Video conferencing has become integral for so many of us, whether we work fully remotely, are a hybrid worker, or go into the office. VoIP Supply’s business was built on hardware so you know we have a wide selection of webcams, video bars, speakers, earbuds, meeting room panels, and more. We have a wide range of video conferencing solutions tailored to your needs wherever you work!


We’ve compiled a short list in this blog post of some popular products from a few of our top video conferencing brands. Or if you prefer, shop our entire selection of video conferencing equipment here!

Remote Workers:

Never feel left out of a virtual meeting with the amazing products on the market to ensure you are seen, heard, and completely connected.

  • If you are a remote worker who uses Microsoft Teams and needs a web camera and an IP Phone at your desk, consider the AudioCodes RXVCAM10-B17 Teams C470HD IP Phone and USB Camera Bundle. It combines a high-definition USB camera with a Microsoft Teams-native IP phone, providing a complete video conferencing solution that’s easy to set up and use.
    • AudioCodes Teams C470HD IP Phone: This IP phone is designed specifically for Microsoft Teams, and features a large touch screen with HD voice quality.
    • AudioCodes RXVCAM10 USB Camera: This high-definition camera offers clear, sharp video quality, ensuring that you’re seen clearly in every meeting. Its plug-and-play functionality makes it easy to set up, so you can focus on your work without worrying about technical difficulties.
  • Where are the Zoom users out there!? Right now VoIP Supply is offering a special promotion: Any purchase of a Zoom-certified product online at www.voipsupply.com comes with a FREE VS1080 HD webcam. This promotion is perfect for remote, hybrid, or office workers who need a quality web camera that is easy to set up and reliable.
    • VS1080P Full HD 1080P Web Camera: With a wide-angle lens, built-in microphone, privacy shutter, plug-and-play USB connectivity, and compatibility with Zoom, Teams, Skype, and Google Meet, this webcam is perfect for the average person’s video conferencing needs.

Hybrid Workers:

Hybrid workers need flexibility, mobility, and quality to transition smoothly between office and remote work. We know how frustrating it is when you just changed locations and now your Bluetooth is no longer connecting anymore and the camera settings have changed and now you are late joining the video call… Well, Jabra has you covered, ensuring you’re always ready for a meeting, whether you’re at your desk or on the go.

  • Jabra Evolve2 65 Flex Headset: Connect your PanaCast to this wireless headset which offers superior noise cancellation, ensuring that your voice is crystal clear in any environment. Move around during calls without sacrificing audio quality. Easily the most portable headset in Jabra’s portfolio, just fold it up and go. The Evolve2 65 is certified for all major virtual meeting platforms such as Google Meet, Microsoft Teams, and Zoom. It comes in MS Teams and UC variants as well as different connectivity options. See them all here.
  • Jabra Speak2 75: For those on the go, the Jabra Speak2 Series provides crystal-clear sound quality in a portable speakerphone. The Speak2 75 is their top-of-the-line portable speakerphone offering up to 32 hours of wireless battery life, a microphone quality indicator, and has both USB-C and USB-A connectors on the same cable so you will not need an adapter as you move around. This comes in MS Teams and UC variants.
  • Hybrid workers enjoy the Jabra Evolve2 Earbuds as a discreet, comfortable audio solution perfect for impromptu video or audio meetings in any location. Choose between USB-C, USB-A, MS Teams, and UC, whichever fits your needs the best. These buds are also great for listening to music and the battery life is impressive!

Office Workers:

Office workers need quality solutions to manage in-person and virtual meetings efficiently. Whether you work in the office 100% of the time, attend meetings in person with virtual attendees, or you might have clients come into the office, you will need specific solutions.

LINKVIL by Fanvil CA400 All-in-One Solution: This device combines video conferencing, screen sharing, and a high-quality speaker into one easy-to-use system. With its intuitive interface, you can quickly set up and manage meetings, share your screen, and ensure that everyone in the small-to-medium conference room can see and hear clearly. It is a simple product to set up and for anyone to navigate. Watch our product feature video HERE and see how we connect it in our conference room.

Yealink MeetingBoard for Medium & Large Rooms MB86-A001 1303067: You might look to this type of unique product if you need a solution where participants can actively participate fully, whether in-person or remotely. It is an all-in-one solution with an 86-inch interactive display, built-in camera, and microphone array. The Yealink MeetingBoard is also offered in a smaller version for small-to-medium rooms.

Choosing the right video conferencing solution can make all the difference in how effectively you communicate and collaborate with your team. Invest in the right tools, and you’ll be able to navigate the challenges of today’s modern workspaces with ease. Please feel free to let the experts at VoIP Supply know if we can help you choose the solution that is right for you! Comment below, message us online or call us at 1-800-398-8647.

Fanvil 2-Wire Solutions Webinar | August 2024

August 21, 2024 by Steve Lopian

Converting your business to VoIP has never been easier! During this webinar, Fanvil will officially unveil their brand-new 2-Wire Solutions, and boy oh boy, are they a game-changer! Tune in and learn about these innovative products and how they can streamline your communication setup, deliver huge cost savings, and much more!

Depending on what you need, Fanvil has covered all bases by providing solutions for small businesses to big businesses with products like the PN1 2-wire converter, the PN8 PoE Switch, and the PN24 PoE Switch. On top of that, Fanvil has also released its 2-Wire IP Phone, the X303-2 Wire to complement your conversion to VoIP.

So grab a snack, get comfy, and have all of your questions answered in this exclusive Fanvil 2-Wire Solutions Webinar!

Are you excited to try out these new solutions? Take a look at our exclusive 2-Wire Demo Bundle, and as always, leave a comment below on what you think of this new and innovative solution from Fanvil.

Watch Now: 2024 August VoIP News Update

August 19, 2024 by Steve Lopian

Sit back, relax, and tune in to our August VoIP News Update! In this month’s episode, we’ll cover the brand-new 2-Wire Solutions from Fanvil! With the release of these new products, it’s never been easier to transition your analog phone system to VoIP! Depending on what’s right for your business Fanvil offers the PN1 2-Wire Converter, PN8 PoE Switch, and PN24 PoE Switch. On top of that, Fanvil also offers the X303-2 Wire IP Phone. Check out the video to take a deeper dive into these awesome solutions.

Additionally, we’ll also deliver all the details on Patton Electronics‘ brand-new acquisition of Artel Video Systems! Looking for more information after the video? Check out the press release here: Patton Acquires Artel Video Systems.

Have you heard about these new 2-Wire solutions from Fanvil? Excited about Patton’s latest acquisition? Let us know in the comments below!

How To: Customize Alerts and Tones in IP Paging Systems

August 16, 2024 by jstewart
How To: Customize Alerts and Tones in IP Paging Systems

Customizing alerts and tones in IP Paging Systems is essential for creating an effective and responsive communication environment in various settings, such as schools, hospitals, and large enterprises. Tailoring these auditory signals helps ensure that messages are clear, context-appropriate, and immediately recognizable to different user groups. In this blog post, we’ll explore how you can customize alerts and tones in IP paging systems using products from top brands like Viking Electronics, CyberData, Algo Solutions, and Fanvil.

Step 1: Identify Your IP Paging System Needs

Before diving into customization, it’s important to assess the specific needs of your environment. Consider the following:

  • Type of alerts: Emergency notifications, routine announcements, or specific user-group alerts.
  • Tone preferences: Do you need a loud, attention-grabbing sound, or something softer for routine notifications?
  • System compatibility: Ensure that the devices you choose are compatible with your existing network infrastructure.

Step 2: Choosing the Right Products

Different manufacturers offer unique features and capabilities in their IP paging solutions. Here’s a brief overview of options from Viking Electronics, CyberData, Algo Solutions, and Fanvil:

  • Viking Electronics: Viking offers the Analog and VoIP Emergency Phones with programmable tones and alerts. These devices are ideal for emergency communication, providing clear and customizable audio alerts for critical situations.
  • CyberData: CyberData’s VoIP Ceiling Speaker allows users to customize tones and alerts easily through the device’s web interface. It supports multiple codecs and comes with preloaded tones, making it a versatile choice for different environments.
  • Algo Solutions: Algo’s 8180 SIP Audio Alerter is designed for loud environments. It supports custom WAV files for alerts, and its high-decibel speaker ensures that messages are heard clearly in noisy conditions.
  • Fanvil: Fanvil’s PA2S Video Intercom and Paging Gateway allows for integration with various public address systems and supports the use of custom alert tones and messages. It’s ideal for environments where different alert tones are necessary.

Step 3: Configuring Alerts and Tones

Once you’ve selected the appropriate hardware, follow these steps to customize your alerts and tones:

  1. Access the Web Interface: Most IP paging devices allow you to configure settings via a web interface. Log in to the device using the IP address provided in the manual.
  2. Upload Custom Tones: Depending on the device, you may be able to upload custom WAV files. Ensure that the file format and size meet the device’s specifications.
  3. Set Up Alert Rules: Define which tones should play for specific alerts. For example, you might want a siren for emergency notifications and a chime for routine announcements.
  4. Test Your Setup: Always test the configuration to ensure that the tones are played correctly and that they are audible in all areas of your facility.

Step 4: Regular Maintenance and Updates

Periodically review your IP paging system settings to ensure they remain effective. Update tones as needed to reflect changes in your environment or communication needs.

Customizing alerts and tones in your IP Paging System can significantly improve communication efficiency and ensure that important messages are conveyed effectively. By choosing the right products from Viking Electronics, CyberData, Algo Solutions, and Fanvil, and following the steps outlined above, you can tailor your paging system to meet the specific needs of your organization.
If you have any questions or comments please leave them below, chat with one of our VoIP Experts at www.voipsupply.com, or call us at 1-800-398-8647.

Q&A: How Does a DECT Phone Work?

August 15, 2024 by jstewart
Q&A: How Does a DECT Phone Work?

When it comes to wireless communication, DECT phones are a popular choice for both home and business environments. But how do these phones actually work, and what makes them different from other types of wireless phones? In this Q&A, we’ll explore the ins and outs of DECT technology and why it’s become a go-to solution for wireless communication.

Q: What is DECT?

A: DECT stands for Digital Enhanced Cordless Telecommunications. It’s a standard primarily used for creating cordless telephone systems. DECT phones operate within a specific radio frequency range, typically around 1.9 GHz, which is reserved for voice communication, minimizing interference from other wireless devices like Wi-Fi routers or Bluetooth gadgets.

Q: How does a DECT phone system work?

A: A DECT phone system consists of two main components: the base station and the handset(s). The base station connects to your telephone line or VoIP service and acts as the central hub for the system. When you make or receive a call, the base station communicates with the handset via radio waves, allowing you to move freely within the range of the base station while maintaining a clear, stable connection.

Q: What is the range of a DECT phone?

A: The range of a DECT phone typically extends up to 50 meters (about 160 feet) indoors and up to 300 meters (about 980 feet) outdoors, depending on the environment. Walls, floors, and other obstacles can affect the range, but DECT technology is designed to maintain a strong signal even in challenging conditions.

Q: What are the advantages of using a DECT phone?

A: DECT phones offer several advantages, including secure communication through encryption, excellent voice quality, and minimal interference with other wireless devices. They’re also energy-efficient and can support multiple handsets on a single base station, making them ideal for homes and businesses that require flexibility and mobility.

Q: Can I use multiple handsets with one DECT base station?

A: Yes! One of the great features of DECT technology is its ability to support multiple handsets connected to a single base station. You can typically pair up to six handsets, allowing you to have a phone in multiple rooms or locations without needing separate phone lines.

Q: Are DECT phones compatible with VoIP services?

A: Absolutely. Many modern DECT phones are designed to work seamlessly with VoIP (Voice over Internet Protocol) services. The base station connects to your VoIP provider, and the handsets function just like they would on a traditional landline, but with the added benefits of internet-based calling, such as lower costs and additional features.

Q: What about security? Are DECT phones safe to use?

A: DECT phones are very secure. They use digital encryption to ensure that conversations remain private and protected from eavesdropping. This makes them a reliable choice for both personal and professional use, where confidentiality is a concern.

Q: Can DECT phones interfere with other wireless devices?

A: DECT phones are designed to operate on a frequency that’s less crowded than those used by Wi-Fi and Bluetooth devices. This means they are less likely to interfere with other wireless equipment in your home or office, providing a clear and stable communication channel.

Q: What should I consider when choosing a DECT phone?

A: When selecting a DECT phone, consider factors like the number of handsets you’ll need, the range of the base station, and any additional features you might want, such as answering machines, caller ID, or hands-free capabilities. It’s also important to ensure that the phone is compatible with your existing phone line or VoIP service.

Q: Are DECT phones still relevant in the age of smartphones?

A: While smartphones are incredibly versatile, DECT phones remain relevant, especially in settings where reliable, secure, and high-quality voice communication is essential. For businesses, DECT systems offer features like multi-line support, long battery life, and the ability to handle high call volumes, making them an invaluable tool in many professional environments.

DECT phones continue to be a powerful tool for wireless communication, offering a blend of mobility, security, and clarity. Whether for home or business use, understanding how DECT technology works can help you make an informed decision when choosing the best cordless phone system for your needs. If you’re looking for a reliable, interference-free communication solution, DECT phones are definitely worth considering. If you have questions or comments, please leave them below, chat with one of our VoIP Experts at www.voipsupply.com, or call us at 1-800-398-8647. 

How To: Essential Products for Educational Environments. Introducing New IP Paging Starter Kits!

August 7, 2024 by jstewart
 Algo’s IP Paging and Notification Bundles

Enhance your educational communication capabilities with Algo’s IP Paging and Notification Bundles from VoIP Supply. K-12 and Higher Education environments can enjoy a complete solution at their fingertips. These all-in-one packages integrate modern VoIP technology with legacy systems, providing efficient and versatile solutions for paging, alerting, and announcements. Algo devices are particularly suitable for educational environments due to their versatility, reliability, and compliance with modern standards.

Algo offers a range of IP endpoints, including speakers, visual alerters, and intercoms. These devices enable schools to build an ecosystem for voice paging, emergency notifications, visual alerting, secure door entry, and more.

Take the hassle out of designing the perfect solution and let VoIP Supply and Algo help you!

Algo Education Bundle Kit 1

Seamlessly connect analog paging systems to VoIP. It includes a scheduler for automating the playback and multicasting of WAV file tones, bells, and announcements. Its SIP endpoint is compatible with most VoIP systems.

Delivering attention visually and audibly in a single device for voice paging and notifications, this 15.6″ LCD screen IP display speaker has high-intelligibility speakers and LED flashers.

Delivering visual alerting in two directions, this dual-sided speaker has two 15.6″ LCD screens and LED flashers best suited for hallways or large open spaces.

This horn is designed for voice paging, emergency alerts, and loud ringing. The SIP endpoint is compatible with most VoIP systems. The 8186 horn speaker is durable, weatherproof, and commonly deployed in gymnasiums (as recommended in this bundle example) but can also be used in playgrounds, parking lots, and other outdoor locations to deliver clear, loud communication.

Algo Education Bundle Kit 2

Bridge analog paging systems with IP environments with the 8305. Easily configure up to 50 page zones and manage it simply on its web interface. It is PoE and SIP-compliant. This can be placed in the administrative office or use the Algo Device Management Platform (ADMP) which offers cloud-based centralized endpoint supervision overseeing all Algo devices in one dashboard.

These ceiling speakers provide clear communication with sound distributed evenly for voice paging, emergency alerts, and for music to play in drop ceilings. It is SIP-compliant and integrates with most VoIP systems. The 8188 will be paired with the 1203 Call Switch

It has an LED button for emergency alerts and notifications and is programmable based on your requirements. It is used to report safety threats within the premises of a school. With a press of a button, an emergency call is made.

With two LCD screens, high-intelligibility speakers, and LED flashers, the 8420 delivers visual and audible notifications, voice paging, and informational content in two directions.

The outdoor-rated for voice paging, emergency alerts, and loud ringing that is SIP-compliant, it is PoE-powered and works with most VoIP systems.

Algo’s IP Paging and Notification Bundles ensure comprehensive solutions for effective communication in educational environments. By equipping every classroom, hallway, and large space with these tools, schools can enhance safety and operational efficiency, ensuring clear and efficient communication throughout the institution.

Algo products are essential for enhancing communication and safety in educational institutions, providing reliable and scalable solutions tailored to various campus needs. Their advanced technology ensures efficient paging, emergency notifications, and seamless integration with existing systems, fostering a secure and connected learning environment. Feel free to reach out to one of the VoIP Experts at 800-398-8647 or chat with us at voipsupply.com for more.

Linkvil by Fanvil CA400 All-in-One Video Conferencing Solution Product Feature Video

Introducing the Linkvil by Fanvil CA400 All-in-One Screen Share Video Conferencing Solution! This handy bundle has made it easier than ever to hold small to medium video conferences! Collectively, the CA400 has 3 main components: The MS10 Speakerphone, the RC10 Receiver, and the CM70 USB Camera.

Together, along with your own device like a cell phone, laptop, or computer, you can almost instantly connect with crystal clear audio and 4K video! Check out our product feature video to not only see what’s in the box but also how to set up the CA400. Stick around till the end of the video to see us put this easy-to-use device package to work in our conference room.

Are you currently using the CA400? We want to know what you think! let us know in the comments below!

Watch Now: 2024 July VoIP News Update

July 30, 2024 by Steve Lopian

We’re back and we brought some exciting new products with us! Please tune in to our July VoIP News update to get the scoop on the brand-new Cisco Desk Phone 9800 Series! These phones not only look incredible, but they also offer a massive amount of features at every trim level! Whether you need an entry-level phone like the Cisco 9841 or you are looking at the executive-level Cisco 9871, you’ll find everything you’re looking for!

In this month’s episode, we’ll also be covering two brand-new video conferencing solutions from HP Poly! Watch as we dive into all of the features and functionality of the HP Poly R30 USB Video Bar and the HP Poly G62 Video Conferencing System. Both of these devices are game-changers when it comes to the world of video meetings, and covering the audio and video of your office’s conference room.

Are you using any of these new devices from Cisco and HP Poly? If so, let us know in the comments below!

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