How To: Create the Perfect Match for Hybrid Workplaces with Microsoft Teams & VoIP Technology

January 14, 2025 by jstewart

Hybrid work in the U.S. has boomed since 2020, with 53% of remote-capable employees now working in hybrid environments, up from 18% in May 2020, according to Gallup. During the COVID pandemic, I utilized Microsoft Teams and VoIP technology while working remotely to ensure everybody could stay connected and collaborate, whether in meetings, documents, or one-on-ones. It was essential to keep things “business as usual” during an unprecedented time. Below, we explore how to build the perfect match for hybrid workplaces using Microsoft Teams-compatible devices from leading brands like Yealink, AudioCodes, Ribbon, and Patton.

Utilizing Microsoft Teams-certified devices ensures you can use every tool and feature with ease. For example, the Yealink MP58 Microsoft Teams IP Phone has a large 7” touchscreen display tailored to the Microsoft Teams interface. This allows you to get to whatever Teams tool you need with the touch of a button. Additionally, this phone is enhanced with HD Voice and delivers some of the best audio quality.

Yealink also offers several headsets that are designed specifically for use with Microsoft Teams. For example, the Yealink WH64-HYBRID-DUAL-UC for Microsoft Teams Wireless DECT & Bluetooth Dual Headset -1208685 offers seamless connectivity for professional communication. With dual-ear coverage, superior noise cancellation, and a touchscreen base, it ensures clear audio and a premium user experience.

AudioCodes also offers a high-end IP phone designed specifically for use and integration with Microsoft Teams. The C470HD Microsoft Teams Touch PoE IP Phone is a Total Touch native Microsoft Teams executive business phone, featuring an intuitive design with a graphical portrait 5.5” color touch screen and a virtual keyboard.

When it comes to video conferencing, it is crucial to have clear and reliable audio and video communication. AudioCodes RXVCam70 PTZ Camera is certified for use with Microsoft Teams, boasting a 12x optical zoom close-up lens, a 119º DFOV panoramic lens, and a built-in mic array. It is ideal for any conference room or office setting.

Controlling and managing a hybrid work environment can also be challenging. This is why utilizing cloud infrastructures and management tools can help! Ribbon Communications’ Session Border Controllers offer management via their EdgeView Service Control Center allowing for central management and comprehensive VoIP network insights and tools. See more information here.

Ribbon Communications' EdgeView Service Control Center

The Ribbon EdgeMarc 6000 1PRI Port SBC is perfect for cloud communications, featuring built-in LTE for unmatched WAN resiliency.

Additionally, the Ribbon EdgeMarc 2900a 10 Calls SBC supports 10 calls, scalable to 300, with FXS/FXO for fax, paging, or PSTN. Managed via EdgeView, it offers network insights to enhance performance, boost satisfaction, and cut costs.

Patton is another company that specializes in Enterprise Session Border controllers that are certified for use with Microsoft Teams. This includes the SmartNode 5570 eSBC which offers 1 or 2 T1/E1/PRI ports with cutting-edge protection. Up to 16 SIP-to-SIP calls can be transcoded, and the high-definition G.722 codec and QoS ensure the best speech quality over IP.

As well as the SmartNode 5600 eSBC which in addition to delivering security features and SIP-normalization function, also functions as an edge access router, a Quality-of-Service (QoS) management node, and a network monitoring agent.

The products listed above are just some of the Microsoft Teams-certified devices that can optimize your hybrid work experience. For a list of all Microsoft Teams-certified Devices available at VoIP Supply click here. For more information on Microsoft Teams and VoIP, you can check out this resource as well.

Remote or hybrid work can be made easier and more efficient with the use of VoIP and Microsoft Teams and this begins with the right devices. Utilizing certified devices allows you to use every tool and feature available to create more flexibility and productivity. If you have any comments or questions, please leave them below, chat with one of our VoIP Experts at www.voipsupply.com, or call us at 1-800-398-8647.

CyberData Terminus Cloud Control Webinar | January 2025

January 8, 2025 by Steve Lopian

CyberData Terminus Cloud Control is here! Thanks to advanced innovation at CyberData, customers can now take their IP Paging experience to the next level with Terminus! This webinar will teach you everything you need to know about Terminus and even provide a live demo!

This new addition to Cyberdata allows users to manage, monitor, and notify from anywhere! For those who may be wondering, yes, it is a cloud-based software and it does require a license. However, VoIP Supply is currently offering a 30-day trial of Terminus so that you can get a first-hand experience using this impressive new software.

So tune in, and get ready to be impressed with the future of IP paging!

Are you excited about CyberData Terminus Cloud Control? Have you received your 30-day free trial yet? What do you think? Let us know in the comments below!

Watch Now: 2024 December VoIP News Update

December 20, 2024 by Steve Lopian

In the December VoIP News Update, two exciting developments in the VoIP space were featured that are sure to catch the attention of businesses looking to enhance their communication systems.

CyberData Terminus Cloud Control: Manage Your Devices from Anywhere

First up, CyberData has introduced its Terminus Cloud Control, a groundbreaking tool that allows users to control, monitor, and receive notifications for their CyberData products remotely. Whether you’re managing door stations, paging systems, or other IP devices, the Terminus Cloud Control platform ensures seamless operation from any location. This addition simplifies device management for businesses, offering a more efficient and scalable approach to maintaining and troubleshooting devices in real time. It’s a game-changer for those looking to streamline operations and improve response times without the need for on-site intervention.

Snom D862 & D865 Phones: Optimized for 3CX

The update also highlighted the Snom D862 and Snom D865 router phones, which are now available exclusively through VoIP Supply. These phones are engineered to offer a smoother, more integrated user experience on the 3CX platform, making them ideal for businesses already using or planning to adopt 3CX for their VoIP communications. With a focus on usability, these models are designed to improve call quality, enhance connectivity, and reduce setup time—ensuring a hassle-free and highly functional communication environment.

For businesses that rely on 3CX for VoIP services, the Snom D862 and D865 phones are a smart choice, providing high-quality performance that aligns perfectly with the needs of modern communication systems.

Are you excited to try the new CyberData Terminus Cloud Control? Grab a free 30-day trial here! Also, we want to hear from you! Let us know what you think about the new 3CX router phones from Snom in the comments below.

Fanvil H5 Hotel Phone Product Feature & How to SIP Register to 3CX | VoIP Supply

December 5, 2024 by Steve Lopian

At VoIP Supply, we’re always excited to explore new solutions for businesses and industries, and today, we’re diving into the Fanvil H5 Hotel Phone. In our latest video, we unbox the Fanvil H5, explore its key features, and walk you through how to easily SIP register the phone to 3CX. Whether you’re upgrading a hotel’s phone system or looking for a reliable SIP-based solution, the Fanvil H5 might just be the perfect option. Here’s a quick rundown of what we covered in the video:

Unboxing the Fanvil H5

The video starts with an unboxing, where we get a first-hand look at the Fanvil H5’s sleek design and robust build. The phone features a color display, which is perfect for hotel environments where clear visibility is key. Along with the phone, we highlight the simplicity and convenience of setting it up.

Key Features and Functionality

The Fanvil H5 isn’t just about looks – it’s built for performance. Some standout features include:

HD Voice Quality: Ensuring crystal-clear communication for guests and staff.
PoE (Power over Ethernet): This is for simplified installation and reduced cable clutter.
SIP Compatibility: Ready to integrate with various PBX systems, including 3CX, for seamless communication.

SIP Registering the Fanvil H5 to 3CX

The real value of the Fanvil H5 is its flexibility in communication systems, and in this video, we demonstrate how to SIP register the phone to 3CX. It’s a straightforward process: we’ll walk you through the steps.

If you’re in the hospitality industry or looking for a reliable, feature-rich VoIP phone for your business, the Fanvil H5 could be the ideal choice. With its dedicated hotel features, easy setup, and SIP compatibility with 3CX, it’s built to deliver both efficiency and a top-notch guest experience.

Fanvil X4U IP Phone Product Feature Video & Technical Tutorial

November 25, 2024 by Steve Lopian

In our latest video, we dive deep into the Fanvil X4U IP phone. Whether you’re setting up a new phone system for your office or looking to upgrade your current hardware, this phone offers a lot of value with its sleek design and robust functionality. In this video, we take you through the unboxing, key features, and a technical tutorial on how to make the most out of the Fanvil X4U.

Unboxing the Fanvil X4U

We kick things off by unboxing the Fanvil X4U. The phone comes well-packaged, ensuring that all components are safe and intact. Inside the box, you’ll find the phone itself, a stand for easy desk placement, a quick start guide, and more. First impressions reveal a modern, professional design with a dedicated set of hard keys, including function keys, programmable keys, and an easy-to-use keypad.

Reviewing Features and Functionalities

The Fanvil X4U is designed for businesses looking for an affordable yet feature-rich VoIP solution. Here are some standout features:

4.3-inch Color Touchscreen: Navigating through menus and accessing features is a breeze thanks to the vibrant and responsive touchscreen.
Support for 12 SIP Accounts: Ideal for busy offices, this phone can manage multiple lines simultaneously.
HD Audio Quality: Equipped with high-definition voice codecs, the X4U ensures clear, crisp communication.
Programmable Keys: You can easily configure keys for quick access to contacts, voicemail, or other frequently used functions.
Power over Ethernet (PoE): This phone supports PoE, simplifying installation by using a single cable for both power and data.
Multiple Advanced Features: The X4U also supports call transfer, call hold, conferencing, and more, making it a versatile option for various business needs.

Technical Tutorial and Commonly Asked Questions

Once we’ve explored the key features, we shift to a hands-on demonstration and address some common questions like “What is the default password for the Fanvil X4U?” “Am I running the latest firmware?” And more.

Whether you’re setting up your first VoIP phone or expanding your office’s telephony system, the Fanvil X4U delivers a great balance of features, performance, and ease of use. In our video, we not only unbox and review its features, but we also provide step-by-step guidance on how to troubleshoot and configure the phone to suit your needs. With answers to common questions like the default password, firmware updates, and factory resets, you’ll have everything you need to get up and running quickly.

For more details, be sure to watch the full video and subscribe for future tutorials on VoIP hardware and system setup!

How to Prepare Your VoIP Systems for 2025

November 20, 2024 by jstewart

Remember Back to the Future II? I loved that movie because they traveled into the future, 2015, where hoverboards and flying cars filled the streets. Welp, we are now about to be ten years past 2015 with no hoverboards or flying cars in sight, I don’t think. I am not sure what Doc Brown or Marty McFly would say about this, but I know that we here at VoIP Supply want to help prepare you for the future. Not for flying cars but for your VoIP systems. Let’s take a look at what you will need to know, review, and be ready for in 2025!

As we head into 2025, businesses must ensure their systems are ready to meet new demands. From cybersecurity upgrades to hardware optimizations, proper preparation will help your organization maintain seamless communication and stay competitive. Here’s how to prepare your VoIP systems for the future:

1. Audit Your Current VoIP Infrastructure

Start by assessing your existing VoIP setup. Review the following:

Hardware: Check if your phones, routers, and switches are up-to-date and compatible with the latest VoIP standards.
Software: Ensure that your PBX (Private Branch Exchange) or cloud-based VoIP software is running the latest version.
Network Capacity: Evaluate your bandwidth to handle increasing call volumes or additional features like video conferencing.

2. Embrace VoIP Trends for 2025

Stay ahead by adopting these key trends:

AI-Powered Features: Integrate VoIP systems with AI tools like speech analytics, virtual assistants, or real-time transcription.
Unified Communications (UC): Merge voice, video, messaging, and collaboration tools for a cohesive communication platform.
5G Integration: Leverage faster and more reliable connectivity for improved VoIP performance.

3. Prioritize Cybersecurity

VoIP systems are frequent targets for cyber threats. Strengthen your security with these measures:

Enable end-to-end encryption to protect call data.
Use strong passwords and two-factor authentication for all accounts.
Regularly update firmware and security patches.
Consider deploying a Session Border Controller (SBC) to secure call traffic and prevent eavesdropping or fraud.

4. Optimize for Remote Work

As hybrid and remote work persist, ensure your VoIP systems support distributed teams:

Use cloud-based VoIP solutions for flexible and scalable access.
Provide employees with softphones and mobile apps.
Train staff on VoIP features like call forwarding and virtual extensions.

5. Test and Train

Regularly test your VoIP system to identify potential issues before they impact your operations. Additionally, train your staff on new features, security best practices, and troubleshooting techniques to maximize system efficiency.

6. Plan for Growth

Evaluate your business needs for 2025 and beyond:

Scale your VoIP system to accommodate more users or locations.
Invest in future-proof equipment that supports advanced codecs like Opus for superior audio quality.
Partner with a provider that offers robust support and scalability options.

By following these steps, you can ensure your VoIP systems are ready to meet the demands of 2025 while enhancing communication, security, and efficiency. If you have questions or comments you can leave them below, chat with one of our VoIP Experts at www.voipsupply.com, or call us at 1-800-398-8647.

SIP Chats: Sharath Abraham of Jabra – Panacast 50, BYOD Solutions, and More!

November 19, 2024 by Steve Lopian

In the latest episode of SIP Chats, host Brian Hyrek sits down with Sharath Abraham, Senior Solutions Consultant at Jabra, to delve into the latest trends in collaboration technology, focusing on the Jabra PanaCast 50 and BYOD (Bring Your Own Device) solutions.

The conversation kicks off with an in-depth look at the Jabra PanaCast 50, a cutting-edge video bar designed to enhance virtual meetings. Sharath explains how the PanaCast 50 integrates advanced audio and video features to create a more natural, immersive experience for hybrid and remote teams. With its 180-degree field of view and AI-driven features like automatic framing and speaker tracking, the PanaCast 50 is positioning itself as a game-changer for businesses looking to streamline their virtual collaboration.

Brian and Sharath also explore the growing trend of BYOD solutions, where employees use their personal devices to connect to workplace technology. Sharath shares insights on how Jabra’s solutions support this flexible model, ensuring seamless integration with various platforms, while also maintaining high standards for quality and security.

Whether you’re a remote worker, a tech enthusiast, or someone interested in the future of workplace collaboration, this episode is packed with valuable insights into how companies are adapting to the evolving landscape of hybrid work.

Catch the full interview for more on Jabra’s innovative solutions and what’s next in the world of unified communications.

Watch Now: 2024 November VoIP News Update

November 15, 2024 by Steve Lopian

VoIP Supply’s November VoIP News Update: Exciting New Tools, Upcoming Releases, and Giving Back

November is here, and so is the latest VoIP news from VoIP Supply! We’re excited to share some updates on new product launches, a great charity initiative, and more. Here’s what’s happening this month:

1. Grandstream’s New GCC Convergence Demo Tool

Grandstream has launched its new GCC Convergence Demo Tool, designed to streamline the process of showcasing the power of its unified communications solutions. This tool allows resellers, IT managers, and service providers to demonstrate the full range of Grandstream’s capabilities in real time.

2. Upcoming Product Releases from Fanvil

Fanvil, a leading provider of innovative VoIP solutions, is preparing to release some exciting new products. Keep an eye out for their latest additions! Fanvil has consistently delivered quality, cost-effective solutions, and these upcoming releases are expected to offer even more advanced features and enhanced performance for businesses of all sizes.

3. November Charity: Donating Meals to the Buffalo City Mission

In the spirit of giving back, VoIP Supply is proud to announce our November charity initiative. For every web order placed this month, we will be donating a meal to the Buffalo City Mission. The Buffalo City Mission serves the homeless and those in need throughout the Buffalo, NY area, and your support will help provide meals to those who need them most. It’s a small way we can make a big impact, and we encourage our customers to join us in supporting this important cause.

Are you excited about new Fanvil products? Have you tried the new Grandstream GCC Convergence Tool? Let us know in the comments below!

Q&A: Wi-Fi 6 vs. Wi-Fi 5: What’s the Real Difference for Everyday Users?

November 14, 2024 by jstewart

Wireless internet? I remember sharing computer time with my siblings to wait 10 minutes for the modem to connect with that awful noise, and nobody could use the phone, all to make sure my AIM away message matched exactly what I was doing at the time. Maybe you were downloading music on Limewire or updating your Myspace page. Well, just like everything else, the internet evolved. It is a daily staple of work, shopping, games, school, and pretty much everything now. We all know we want the “fastest and best” internet, but what does that look like? Is it Wi-Fi 5 or Wi-Fi 6 and what exactly is the difference? In this Q&A post, we’ll dive into the differences between Wi-Fi 6 and Wi-Fi 5 and what they mean for you in everyday life.

Q: What Are Wi-Fi 5 and Wi-Fi 6?

A: Wi-Fi 5, also known as 802.11ac, is a wireless standard that’s been widely used since it was introduced in 2013. Wi-Fi 6, or 802.11ax, is the next generation of Wi-Fi, introduced in 2019, and it’s designed to handle more devices and deliver faster speeds, even in crowded areas.

Q: What Kind of Speed Boost Can I Expect with Wi-Fi 6?

A: Wi-Fi 6 is up to 40% faster than Wi-Fi 5, which is especially noticeable when downloading large files or streaming high-definition content. While Wi-Fi 5 can support speeds up to 3.5 Gbps, Wi-Fi 6 can reach up to 9.6 Gbps, although actual speeds will depend on your internet connection. The real advantage lies in efficiency, as Wi-Fi 6 is built to handle more data and reduce congestion on networks with multiple devices.

How Does Wi-Fi 6 Handle Multiple Devices Better Than Wi-Fi 5?

A: One of Wi-Fi 6’s standout features is its ability to manage multiple devices more efficiently. With Orthogonal Frequency Division Multiple Access (OFDMA), Wi-Fi 6 can split channels into smaller sub-channels, allowing it to serve multiple devices simultaneously without sacrificing speed. This is a huge upgrade over Wi-Fi 5, which struggles when too many devices are connected, leading to slower speeds and lag.

Q: Does Wi-Fi 6 Improve Battery Life for My Devices?

A: Yes, Wi-Fi 6 includes a feature called Target Wake Time (TWT), which lets devices schedule check-ins with the router. This means that devices like smartphones and tablets can “sleep” when they’re not actively using Wi-Fi, reducing battery drain and making your device last longer on a single charge.

Q: Will Wi-Fi 6 Help with My Streaming and Gaming Experience?

A: Absolutely. Wi-Fi 6 is designed to reduce latency, making it perfect for activities like streaming, online gaming, and video conferencing, where every millisecond counts. Wi-Fi 5 can still perform well for these tasks, but as more people in your household or area connect to the same network, Wi-Fi 5 may become slower and more prone to buffering.

Q: Do I Need a Wi-Fi 6 Router for Wi-Fi 6 Benefits?

A: Yes, you need a Wi-Fi 6-enabled router to enjoy the full benefits of Wi-Fi 6, and your devices need to support Wi-Fi 6 as well. The good news is that many newer devices, like smartphones, laptops, and smart home gadgets, are Wi-Fi 6 compatible. Upgrading to a Wi-Fi 6 router is especially worthwhile if you have a lot of connected devices or live in an area with many overlapping Wi-Fi networks.

Q: Is It Worth Upgrading from Wi-Fi 5 to Wi-Fi 6?

A: For many users, especially those with multiple devices and high internet usage, upgrading to Wi-Fi 6 can make a noticeable difference in network speed and stability. If you have a smaller household with fewer devices or only use the internet for basic tasks like browsing and emailing, Wi-Fi 5 may still serve you well. However, as more devices and streaming needs grow, Wi-Fi 6 will provide a future-proof solution for a smoother internet experience.

More Resources For You

5 Reasons You Should Consider Upgrading to Wi-Fi 6

What is Wi-Fi 6 Vs. Wi-Fi 6E

Wireless Networks: Understanding Your Wireless Connection

Wi-Fi 6 brings a range of improvements over Wi-Fi 5, from faster speeds to better support for multiple devices and improved battery life for connected gadgets. For everyday users, the biggest difference will likely be a more stable, faster connection, even when several devices are connected. Is it time to make the switch to Wi-Fi 6? The answer may just be a resounding “yes” — especially if you crave speed, reliability, and less congestion on your home network. If you have any questions or comments you can leave them below, chat with one of our VoIP Experts at www.voipsupply.com, or call us at 1-800-398-8647.

Fanvil FCMS Smart Proporty Solutions Webinar | November 2024

November 8, 2024 by Steve Lopian

If you missed this webinar, then don’t worry, the recording has arrived! This webinar will cover the amazing Fanvil Cloud Management System from end to end and highlight several important features that you need to take advantage of!

One of the biggest highlights of this webinar is Fanvil’s new mobile application! Tune in to the webinar to get a first-hand look at this impressive new addition to FCMS and learn how to control your Fanvil devices and experience real-time monitoring all from your cellphone!

Are you excited to try the new Fanvil FCMS application? Let us know in the comments below!